The payment methods currently available will be displayed during checkout.

If you would like to change or cancel your order, please contact us as soon as possible at info@amorevida.ch. We will be happy to check whether an adjustment is still possible. However, once an order has already been processed or shipped, we cannot guarantee that it can be changed or cancelled.

Orders are generally delivered within 2-5 business days. This is an estimate and may vary in exceptional circumstances.

Any applicable shipping costs will be clearly displayed at checkout before you complete your order.

At present, we deliver orders within Switzerland. We plan to add further delivery countries in the future.

Yes. You may return your order within 14 calendar days of receiving it. Please register your return via our returns form within this period and also send the items back within the same 14-day period.

Items must be unworn, unwashed and in perfect condition. All original labels and hangtags must remain fully and unalteredly attached to the product.

For health and hygiene reasons, briefs, panties and comparable underwear products worn directly in the intimate area are excluded from our voluntary return and exchange policy. This also applies if the item has only been tried on.

The customer generally bears the cost of a voluntary return. In the event of an incorrect delivery or a justified defect, we will cover the reasonable return shipping costs in accordance with our return instructions.

A direct exchange may be offered if the desired replacement item is available. If a direct exchange is not possible, you may return the original item in accordance with our return conditions and place a new order for the desired item.

Once we have received and checked your return, the corresponding amount will generally be refunded to the payment method used for your original order, where technically possible. Processing may take several business days after we receive your return.

Please contact us as soon as possible at info@amorevida.ch and include your order number. If possible, please also send us clear photos of the item. We will review your request and inform you of the next steps.

The sizing information for each product helps you make your choice. Please note that the fit may vary slightly between styles. If you are unsure which size to choose, contact us - we will be happy to advise you.

To enjoy your AMOREVIDA favourites for as long as possible, follow the care and washing instructions on each item’s label. Recommended care may vary depending on the fabric and construction.

If you have any questions about your order, our products or choosing the right size, we are happy to help. You can reach us via our contact form or by email at info@amorevida.ch. We will do our best to respond to your enquiry as quickly as possible.

Note

For the complete terms and conditions, our General Terms and Conditions and Privacy Policy, as amended from time to time, apply.